About 

Unlocking the Power of Salesforce Industries

Our Story

Since our founding in 2008, Synaptic has stayed focused on one objective: helping organizations get more from Salesforce. Over 15+ years we have delivered over 600 successful projects, helped hundreds of organizations accelerate their mission, and earned a 4.97 out of 5 rating by our clients. Our strategy is working!


Today our focus centers on Salesforce Industries (SFI).  The path to greatest value on Salesforce has always been repeatable, industry-focused solutions and maximum use of low/code.  SFI is now the ecosystem-wide platform to bring industry solutions to life and is our singular focus.  Within SFI we see two critical opportunities to create unique value:   

  • Repeatable, SFI Solution Delivery  – Mastery comes through focus, repetition and continuous improvement. We are experts in two industry clouds: Health Cloud and Public Sector Solutions (PSS).  For both we deliver end-to-end solutions on a project basis,  provide on-going managed services and have an expanding library of pre-built accelerates that further improve time-to-value. 

  • Platform-Focused, SFI Expert Services  – Mastery comes through focus, repetition and continuous improvement. Our focus is exclusively on Salesforce and the industries of Health and Public Sector. Our teams are dedicated to these industries, and we offer a defined set of targeted, pre-packaged solutions for both.
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  • Repeatable, Industry-focused solutions – Mastery comes through focus, repetition and continuous improvement. Our focus is exclusively on Salesforce and the industries of Health and Public Sector. Our teams are dedicated to these industries, and we offer a defined set of targeted, pre-packaged solutions for both.

  • Configuration over Code – Done well, configurable templates leveraging no/low code tools and techniques significantly accelerate the pace of delivery while reducing risk and total cost. Before OmniStudio / Vlocity / Salesforce Industries, we built Synapse and Youreka to address a similar challenge – how to eliminate custom coding wherever possible.

  • Impact over Technology – When we engage, we concentrate on what matters most – your mission. Everything we do begins and ends with impact on your business outcomes. The technology is just a means to help get you there. We love technology but we keep it in perspective.

  • One Team – Our customers see us as an extension of their organization. We meet you where you are. We bring the right resources that make sense for your situation, stage and budget. We work hard to earn your trust and the opportunity to support you throughout your journey.

We welcome you to reach out to learn more. We are eager to hear your challenges and share our perspective. If we find a path of working together, we are confident that we can help you too get more from Salesforce.

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Our Team

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